Communication and Information Technology Commission announced its full readiness for Hajj season 1440-2019. This comes during several field inspection tours, by CITC, on all telecom service providers in Makkah Almukarramah, Almedinah Almunawarah, King Abdulaziz International Airport in Jeddah, Prince Mohammed bin Abdulaziz International Airport in Al Medianh, Jeddah Isalmic Port, and all their surrounding areas to ensure best services with highest quality possible to guests of Allah Almighty. The inspection tours, which started a month before the season and will last till end of Hajj, aims at ensuring all telecom services and promotions are strictly in line with the CITC high criteria and its international standards.
Meanwhile, CITC highlighted its continuous process of measuring the quality of telecommunication services. The measurement process covers the two holy cities of Makkah & Al Madinah, The Two Holy Mosques and their surroundings as part of its efforts in Hajj season this year.
The process aims at measuring the quality and effectiveness of communication networks and facilities delivered by telecommunication companies. Furthermore, the field measurement can verify the availability of coverage, network quality and overall performance in addition to conducting surveys of frequency bands allocated for the provision of mobile telecommunications services. This will ensure that no interference occurs, and helps to identify any possible sources of such interference, thus maintaining the quality of service provided to the guests of Allah. This step comes as a part of the CITC’s effort to guarantee that pilgrims are provided with the best telecom services in all areas throughout the season.
CITC confirmed that this process is done through highly professional filed teams from CITC staff, Saudi university students and volunteers who have received excellent training.
It is worth mentioning that CITC had intensive early preparation to provide guests of Allah with best telecom services possible including 37 5G cell towers in the two Holy Mosques and their surroundings. Moreover, the average of mobile download speed raised by 82% to reach (46.13Mbps) compared to (25.36Mbps) last year in Makkah, while in Madinah it raised by 75% reaching (41.52Mbps) compared to (23.64Mbps) last year.
